Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Live Dealer Casinos NZ, we believe that gambling should only ever be enjoyed as a form of entertainment. It is important to understand that casino games are based on chance, and the house always has a mathematical advantage. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems.

Please gamble responsibly and only with money you can afford to lose. If you find yourself struggling to control your gambling habits, support is available.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in casino gaming in New Zealand. By accessing any live dealer casino, you confirm that you meet this legal requirement.

If you are under the legal gambling age, please do not gamble. Underage gambling can cause serious harm to young people and may result in legal consequences.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following warning signs in your own behaviour, please seek help immediately:

• Chasing losses: Attempting to recover gambling losses by gambling more
• Hiding gambling: Concealing the extent of your gambling from family or friends
• Increasing stakes: Needing to gamble with larger amounts to achieve the same excitement
• Loss of control: Being unable to stop gambling or stick to set limits
• Neglecting responsibilities: Missing work, school, or important commitments due to gambling
• Gambling with borrowed money: Using credit, loans, or money you don't have to fund gambling
• Mood swings: Experiencing irritability or anxiety when unable to gamble
• Relationship problems: Experiencing conflict with family or friends over gambling habits
• Financial difficulties: Struggling with bills, debts, or financial obligations
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling

If you experience any of these warning signs, it is essential to seek professional help as soon as possible.

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount of money you are willing to spend in a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a cap on the maximum amount you are willing to lose
• Reality Checks: Receive periodic notifications reminding you how long you have been playing and how much you have spent
• Session Limits: Set automatic time restrictions on your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
• Account Closure: Close your account if you need to step away from gambling entirely

We strongly encourage you to utilise these tools if you feel your gambling is becoming problematic.

Support Organisations & Resources

If you or someone you know is struggling with problem gambling, confidential help and support is available from the following organisations:

New Zealand

• Problem Gambling Foundation (PGF) – Free and confidential support for problem gamblers and their families
  www.pgf.nz | Phone: 0800 664 262 (free call)
• Gambling Helpline NZ – 24/7 confidential counselling and support
  Phone: 0800 006 886 (free call, 24 hours)

United Kingdom

• GamCare – Free support and information for problem gamblers
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Australia

• Gambling Help Online – Counselling and support services
  www.gamblinghelponline.org.au

Canada

• Responsible Gambling Council – Education and support resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling (NCPG) – Helpline and resources
  www.ncpgambling.org | Phone: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Information and support for problem gambling
  www.bzga.de

All of these organisations provide confidential, non-judgmental support. There is no shame in reaching out for help.

If You Have a Problem, Seek Help Today

Problem gambling is a serious issue that can affect your mental health, relationships, and financial wellbeing. If you are experiencing signs of problem gambling, please know that:

• Help is available and support is free and confidential
• Recovery is possible with the right support
• You are not alone – thousands of people successfully overcome gambling problems each year

Contact a support organisation today if you need help. Your wellbeing is more important than any game.

If you are in crisis or experiencing suicidal thoughts, please contact emergency services or a crisis helpline in your country immediately.

This information is provided for educational purposes. Live Dealer Casinos NZ is committed to promoting responsible gambling. For more information about responsible gaming practices, please visit the Problem Gambling Foundation (PGF) at www.pgf.nz.